What you should consider before ordering:

Make sure that the ordered parts, when combined with components already available in your lab, form a complete system. When in doubt, contact us. RoentDek can provide all the necessary parts to form a complete system. However, standard laboratory equipment, such as a PC and an oscilloscope, will be required to verify and operate the system. Unless specifically ordered, the following items are explicitly not included:

• PC to operate the hardware/software that handles data transfers to and from devices such as TDCs, ADCs, and USB I/Os. Please refer to the PC and operating system specifications provided in the description sheets/manuals, or contact us.
• An oscilloscope with at least two channels and a bandwidth of > 200 MHz to verify the detector operation, with adequate cables and adapters to access monitoring outputs on the RoentDek electronics units (usually “Lemo 00/250 NIM-CAMAC” coaxial sockets).
• Multimeter, standard tools, vacuum equipment, gaskets, nuts and bolts for mounting and operating the detector in an appropriate vacuum environment.
• Mains cables, high voltage cables (usually SHV) and connection cables (usually of type “Lemo 00/250 NIM-CAMAC”) between electronic modules or to operate certain modules. A minimum set of the latter may be included if a complete system of several components has been ordered. When in doubt, please contact us.
• NIM-crate may be required by some modules.
• Signal pulse generator such as the RoentDek APG1 as or a rate meter like the RoentDek RM-6 may be required for some (optional) system performance checks.
• Additional NIM-Logic modules like the LogX may be required for signal gating or multiplexing.
• Remote control devices like the USB-IO1 as may be required to access some (optional) remote control/data logging options of modules.
• In case you want to use other high voltage supplies than those provided from RoentDek, please note that these should feature low ripple, certain emergency shut-down functions and a ramp speed limit.

This list may not be complete.

RoentDek has a number of add-on devices in its product portfolio and can also provide approved third-party products to fill in the gaps between your lab infrastructure and the standard parts provided by RoentDek to form a complete operational system for your specific task.

Please also refer to the conditions defined for delivery reception and customer’s tasks for system assembly before making the final choice of product combination and options.

When you receive a package from RoentDek:

• IMMEDIATELY check the condition of the shipped box(es) and whether the number of parcels is in accordance with the number noted on the packing list (if no number is explicitly noted, the shipment will contain only one parcel). If there are signs of transport damage or a parcel seems to be missing, report this IMMEDIATELY to the shipping company and take photos. Failure to do so will result in the loss of your rights to claim compensation. Neither RoentDek nor the chosen shipping company nor a shipping insurance company will be responsible for compensation claims without proof that the transport damage or incomplete delivery was regularly, completely and instantly reported. For regulations on how to report transport damage accordingly, please check with the transport company. Also inform RoentDek of such an issue.
• Unpack the shipping and report any missing items or damaged/sub-standard items to RoentDek within one week after receipt. Do not dispose of the shipping containers or any of the packing materials inside before you have verified the completeness and condition of the parts (RoentDek may, in exceptional cases, agree to extend the storage of MCPs in sealed containers after receipt. Keep records of any communications in this respect). RoentDek keeps records of all parts that are packed into the shipping containers. If you are not able to unpack the goods within this period, please inform RoentDek of this within one week after shipment. It may then be possible to negotiate an extension of the period. RoentDek will not be liable for replacing parts that are reported missing after this period.
• Do not unpack the (sealed) MCPs before reading the Handling Channel-Plates instructions.

What you need to do when assembling the system for first use:

Since our systems are of a modular nature and must be fitted to existing lab equipment, we will not ship a system readily functional. It has to be assembled. Some product parts, such as the detector head, need on-site assembly tasks because a few very delicate parts, like the MCP stack, cannot be mounted before shipping (exception: bolt-on systems and sealed photon detectors). For regular DLD and HEX detectors, the MCPs have to be inserted by the customer. Prior to assembly, the MCPs must be stored properly (see manuals). Some mounting tasks can be delicate but are described in the manuals in detail, including the amount of expertise needed and pointing out hazards when following the assembly steps. RoentDek offers certain services to assist customers with these tasks, from shipping some products in a higher-integrated state to on-site assembly assistance/training by a RoentDek employee.